Contact

We can help you update your personal information.

Students:
Contact: Office of the University Registrar
Email: Registrar@IllinoisState.edu
Phone: (309) 438-2188

Employees:
Contact: Human Resources
Email: HR@ilstu.edu
Phone: (309) 438-8311

Manage Your Profile Information

Easily update your contact information and personal details, including preferred name, gender, and pronouns.

Illinois State University supports a diverse, inclusive, and respectful community. Our strategic goals reflect these values which are key to providing a sense of belonging and well-being for all Redbirds. For this reason, Illinois State enables students and employees to update their personal profile at any time.

Your updated information may not show on all systems. This can include:

health records
health insurance
employment records
employment benefits
salutations in communication

Gender

Change your gender at My.IllinoisState.edu in your My Profile.

Current data options are:

man
woman
non-binary
not disclosed

However, please be aware that not all University or partner external systems are able to be programmed to reflect these changes. In addition, changes that do flow to downstream systems may result in unintended consequences in certain cases (i.e. unmatched records between systems, systems containing different data). Some records specifically impacted include health records, health insurance, employment information, employment benefits, and salutations in communications.

Access to gender information in the University’s records will be limited to individuals that have a legitimate business or educational need for this information. All requests for access to gender information must be approved by the appropriate Data Steward.

Additional Gender Information

Provide or change your additional gender information online at My.IllinoisState.edu in your My Profile.

Current data options are:

cisgender man
cisgender woman
gender fluid
gender non-conforming
gender queer
transgender man
transgender woman
non-binary
not listed with a type-in opportunity

Providing this information is optional. This data enables the campus to develop curricular and programmatic offerings that reflect diverse perspectives, and that promotes a safe and welcoming learning environment for all. Please note that while we are collecting this information, not all of Illinois State University’s systems are designed to process and/or display this information.

Access to additional gender information in the University’s records will be limited to individuals that have a legitimate business or educational need for this information. All requests for access to additional gender information must be approved by the appropriate Data Steward.

Pronouns

Provide or change your pronouns at My.IllinoisState.edu in your My Profile.

Current data options are:

he/him/his
she/her/hers
they/them/theirs
ze/zir/zirs
not listed with a type-in opportunity.

Please be aware that while we are collecting this important information, not all of Illinois State University’s systems are designed to process and/or display this information. Currently, pronouns are housed in the Student Information System. As other systems are configured to utilize and display pronouns (i.e ReggieNet), there will be a good faith effort to utilize the pronoun information you provide where feasible and appropriate.

Preferred Name

You may request the use of a preferred name for University business where systems and processes allow. Providing a preferred name is optional. If a preferred name is not provided, legal/primary name will default as preferred. Please note that legal name must still be used in certain University systems. You can submit your preferred name change through a form by logging into the ULID Account Management website. Preferred names require approval to ensure they meet the appropriate use standards.

Acceptable uses of preferred names include:

A middle name instead of first name
An abbreviated name (Beth instead of Elizabeth, Manny instead of Emmanuel)
A hyphenated last name
A last name used professionally (for faculty and staff)
A name to which you are in the process of legally changing
A first name that represents your gender identity

Inappropriate use of a preferred name (including but not limited to avoiding legal obligation or misrepresentation) may be cause for denying the use of preferred names. Illinois State reserves the right to deny/remove any preferred name that is deemed inappropriate, profane, or offensive. Additionally, those who intentionally misuse the preferred name option may be subject to disciplinary action.

Although not guaranteed, preferred name will be used where possible in the following (unless related to the exceptions for legal name use (i.e. employment documents, public directory information - defined by FERPA, etc.):

ReggieNet and class rosters
My.IllinoisState.edu
Digital Measures
Textbook lists
Email and mail (local and home)
Redbird Card

Changing Your Preferred Name

Visit the Illinois State University ULID Account Management website. If you are not already logged in, sign in through CentralLogin.
Select the option to change your "Preferred Name."
Enter what you would like your preferred name to be. If you already have a preferred name established and would like to remove it, check the appropriate boxes as labeled to remove your preferred name.
Click the option to "Complete the Form"

A preferred name may take five business days to process the request and several additional days to appear in all systems that can display preferred names. The University makes every attempt to use preferred name in systems and communications (mail and email) where possible but cannot guarantee that every downstream system displays preferred names and it is possible out-of-date versions or legal name may be displayed. If you are seeing problems after several days in the above listed systems and/or other systems that are not listed below where legal name is required, please report any issues you are having to the Office of the University Registrar (for students) and Human Resources (for employees). The University is working to continually review and update systems and processes where possible.

International Students

Students sponsored by ISU on F-1 or J-1 visas can choose to use a preferred name at Illinois State University. However, preferred name will not be included in their Student and Exchange Visitor Information System (SEVIS) record. SEVIS will continue to reflect only the legal name as indicated in the machine-readable zone (MRZ) of the passport. For these students, the I-20 or DS-2019 associated with their SEVIS record will reflect legal name.

Questions related to international student preferred names should be directed to International Student and Scholar Services (ISSS).

Legal/Primary name:

Legal/primary name is used to build your official University record and is populated from your application for admission or employment. Your legal name will be used in certain contexts as indicated below (list may not be exhaustive) even if a preferred name has been approved.

Timesheets and payroll
Employment records
Tax records
Benefits records
Student transcripts
Financial Aid documents
Student Health records
Official Government forms

Changing your legal name

The Illinois Supreme Court has a standardized state form for name changes as well as resources to assist in the process. Visit: Illinois Supreme Court Standarized State Forms

Information on Waiver of Court Fees can be found at: Mclean County Government: Forms and Resources.

Changing your legal name with the University

University Employees

Human Resources at Illinois State University uses the legal name as an employee’s Primary Name in all our processing and transactions involving employment. Due to the danger of identity theft, persons who wish to change their first, middle, or last legal name on record with Human Resources must present all the following documents to Human Resources:

Photo ID with the new name
Social Security card with the new name
Supporting Documentation (marriage license, divorce decree indicating the name change, or court documents legalizing the name change)

All documentation must be originals (no copies accepted) and must be presented in person to the Human Resources office. The Human Resources office is located in the Nelson Smith Building, room 101. For further information regarding this process, contact Human Resources (309) 438-8311 or at hr@ilstu.edu.

Current and Past Students (Including Student Employees)

Due to the danger of identity theft, persons who wish to change their legal name must send the following to the Registrar Service Center:

a signed request to change legal name (Requests without signature cannot be processed.)
a photocopy of a photo ID with the new name
a photocopy of supporting documentation (marriage license, divorce decree indicating the name change, or court documents legalizing the name change)

Requests may be made:

In person at 102 Moulton Hall
Mail at Registrar Service Center, Campus Box 2202, Illinois State University, Normal IL 61790-2202
Email with attachments at Registrar@IllinoisState.edu
Fax at (309) 438-8652.

Applicants and Prospective Students

For directions and required documentation, contact the Office of Admissions.

Phone: (800)366-2478
Email: Admissions@IllinoisState.edu

FERPA

Under FERPA, the Family Educational Rights and Privacy Act, a student’s legal name may be disclosed to the public as “directory information” unless the individual opts not to permit such disclosure. If a preferred name has been indicated, that preferred name will be typically used for internal University operations where allowable and will not be used as public directory information. To change your name for public directory information purposes, you must change your legal name in the system. More information on FERPA, directory information and the request to withhold directory information can be found at the Registrar’s website. Legal name will still display to staff that have been granted permission or in cases where the legal name is required by law or for reporting purposes (e.g. official transcripts and verifications, diplomas, financial aid, billing/accounts receivable/ collections, reporting to the government for tax or visa purposes, employment records, etc.).

Where Your Personal Profile Information is Reported or Displayed

Preferred Name: Name typically used
Legal Name: Name house or used when preferred name cannot be used

Personal Profile Information
Location	Preferred Name	Legal Name	Gender	Additional Gender Information	Pronouns
Redbird Card	Yes	No	No	No	No
Admissions Records	Yes	Yes	Yes	Yes	Yes
Advising Records (college, graduate division)	Yes	Yes	Yes	No	No
Advising records (academic department)	Yes	Yes	Yes	No	No
Alumni Records and Institutional Development	Yes - (Alum/Donor Preference)	No	No	No	No
Athletics (NCAA)	Yes	Yes	Yes	No	No
Class Rosters	Yes	No	No	No	No
Commencement	Yes - (Student's choice)	Yes	No	No	No
Diploma	Yes - (Student's choice)	Yes	No	No	No
Study Abroad Program	Yes	Yes	No	No	No
Educational Opportunity Program (EOP)	Yes	No	No	No	No
Financial Aid Office and Scholarships	No	Yes	Yes	No	No
Redbird Life	Yes	No	No	No	No
TouchNet—Student Bills	No	Yes	No	No	No
Library	No	Yes	No	No	No
StarRez and housing rosters	Yes	Yes	Yes	No	No
Student Conduct & Conflict Resolution (Symplicity Advocate)	Yes	Yes	Yes	No	No
My.IllinoisState.edu portal	Yes	Yes	No	No	No
Online eDirectory ISU website	Yes	No	No	No	No
Outlook Directory	Yes	No	No	No	No
Public Directory Information (FERPA defined)	No	Yes	No	No	No
ReggieNet (Learning Management System)	Yes	No	No	No	No
Student Exchange Visitor System (SEVIS)	No	Yes	No	No	No
Police Department	Yes	Yes	Yes	No	No
Student Information System (Campus Solutions)	Yes	Yes	Yes	Yes	Yes
Student Health Services records	Yes - (student can provide)	Yes	Yes	Yes - (student can provide)	No
Transcripts (Official)	No	Yes	No	No	No
Transcript (Unofficial)	No	Yes	No	No	No
Human Resources / University employment	No	Yes	Yes	Yes	Yes
Email	Yes	Yes	Yes	Yes	Yes
Enrollment Verifications (Official)	No	Yes	Yes	Yes	Yes
UHS Mail Forward System (Sends postal mail off campus when students leave campus residence hall/apt.)	No	Yes	No	No	No
Student Access & Accommodation Services (AIM)	Yes	No	No	No	No
Career Services Manager/Hire-A-Redbird (Simplicity)	Yes	No	Yes	No	No
University Housing Front Desk Manager (Helix)	Yes	No	No	No	No

Student Legal and Preferred Name Use

**Legal and preferred names use when mailing to the following addresses for students:**
When Mailing To	Illinois State Will Use Your
Emergency contact	Name of emergency contact
Campus	Preferred name in most cases
Local Mailing	Preferred name in most cases
Billing	Legal name
Parent	Parent's name(s) or To the Parent of "Student Preferred or Legal Name" depending on document
Permanent/Home	Preferred or Legal name depending on the document
Diploma mailing	Preferred or Legal Name at the choice of the student
Email	Preferred name in most cases
Employment address (paycheck, tax documents)	Legal name
Business (for ISU employees)	Preferred name in most cases

Employee Legal and Preferred Name Use

All communication regarding employment, payroll, or taxes will use legal name regardless of address.

**Legal and preferred names use when mailing to the following addresses for employees:**
When Mailing To	Illinois State Will Use Your
Billing	Legal name
Permanent/Home	Preferred or Legal name depending on the document
Email	Preferred name in most cases
Employment address (paycheck, tax documents)	Legal name
Business (for ISU employees)	Preferred name in most cases

Update Additional Information

It's important to make sure your information is accurate and up-to-date so you receive communication from the University.

Address

You can change your address online or in person.

Change your address online at My.IllinoisState.edu. Update your address in person at the Registrar Service Center in 107 Moulton Hall. Bring a photo ID.

If you live in a residence hall or University-owned apartment, we'll automatically get your change of address.

Graduating Students Address Change

Graduating students who want to change the address where their diploma goes can call or send a letter to the University Registrar.

Phone: (309) 438-2188

U.S. Mail: Evaluation Services
Campus Box 2202
Normal, IL 61790

Name

You can change your first, middle, or last name on your transcript or diploma.

Send a signed letter or fax to the University Registrar:

U.S. Mail: Registrar Service Center
Campus Box 2202
Normal, IL 61790

Fax: (309) 438-8652

What to Include for a Name Change

To change your name, we'll need your signature, a copy of a photo ID, and a copy of one of these documents:

marriage license
court order
dissolution decree certifying your name change

Graduating Students Name Change

Graduating students who want to change their name for their diploma can call or send a letter to the University Registrar.

Phone: (309) 438-2188

U.S. Mail: Evaluation Services
Campus Box 2202
Normal, IL 61790

For mailed requests, include your signature and UID.

To change your name in the commencement booklet, contact Graduation Services:
(309) 438-2008

Birthdate

Contact Academic Records to change or correct your birthdate:
(309) 438-2198

Social Security Number

You can change or correct your social security number in person or by submitting a form. Your social security number will be updated within two business days and other departments on campus will be notified of the change. Continue to use the old social security number until you receive notification that the change has been processed.